For the screen not working when parked, AA can't do touchscreen on the CX-5 for some reason. If you mean the normal mazda homescreen, and its not working even in parked, take it to the dealer and have them troubleshoot it. Does the controller knob at least work? me10lee83 • 3 yr. ago Car's in park and parking brake is on. Mazda CX-5 Nov 14, 2019 #1 Hey guys, I own a 2016 Mazda CX-5 GT, driven around 48k miles. So I am out of warranty and my infotainment screen just went off and wont switch on. When I try to do the reset using Nav+Back+Mute, sometimes I see the Mazda logo come on for a few seconds and it goes off again. Mazda CX-5. Starting at $ 21,795 2. Mazda CX-9. Starting at $ 31,520 2. Sport Cars. Mazda MX-5 Miata Why does my Mazda Connect Infotainment screen sometimes go black but the back-up camera still works? You can troubleshoot this issue by pressing and holding the power button to turn the infotainment screen back ON. If this does not Did your display (screen) go out in your Mazda CX-5? Can't listen to the radio, etc etc? Here's what to do. Displays when notification of the system malfunctions is required. Check the message indicated in the display and consult an Authorized Mazda Dealer. Indication in display and master warning light in instrument cluster are illuminated at same time. This indicates a malfunction with the vehicle system. If there's a software version, click on it and download it. You Mazda should be connected to wifi to get access to the internet for this. Following these steps will result in a successful Mazda Cx 5 infotainment upgrade. If the software updates do not solve it, it may be due to cold weather. How to solve the Mazda CX-5 infotainment issues Reset the infotainment screen. You can reset the infotainment by yourself, and you won't need to visit a mechanic. Press Turn off the display. Though this is not a solution to the infotainment malfunctioning, it is a helpful trick that will 1 Kovichek • 2 yr. ago Was the car too hot inside/sun was striking the screen? On my car when the sun is hitting the screen and I just get in sometimes it won't turn on for a second and displays message that it's too hot to display. 2 peatoast • 2 yr. ago Below are the solutions to each of the main touch screen problems: The touch screen doesn't turn on at all: In such a case, you will have to check out the power supply side of the touch The touch screen is frozen: In that circumstance, as we stated before, it's likely a bug you're experiencing, Top Answer Although the Mazda CX5 has recently updated its infotainment system to include an impressive 10.25-inch display screen equipped with Mazda Connect infotainment software, earlier models suffer from infotainment complaints that include a need for radio head unit replacement at only 50,000 miles. gSmtvfy.